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"Ki" rise an atmosphere of the store.

What image do you imagine as for "Ki"?
Is the other power imagined like Qigong, the mysterious power that knock down the person without touching imagined?



"Ki" that I enumerate here is "Ki" of cheerness, "Ki" of vigor and "Ki" of atmosphere.
It is because of the desire in the restaurant that these three "Ki" is extremely important.

Especially, the majority of the evaluation of the shop are decided for the one shot customer with the impression when entering.
Afterwards, if the first impression is bad even if it cooks very good, and good service is provided, I can get only the evaluation of "Moderation" because the poor impression becomes a starting point.
I think, the one and this that greatly controls the first impression are "Ki".
There is a desolate impression somewhere, and even if it is beautiful, it is opposite, and the interior is comfortable also in a shop not necessarily beautiful as for the compliment.
I think the problem of "Ki" though everyone is thought whether not to become one degree and to have such an experience.
It is thought that the customers is controlled by the quality of "Ki".


Then, how is it done and is "Ki" raised?
Vigor and cheerness arise from excellent communications.
Staff, guest, and guest between staff.
Vigor and cheerness are beginning to come in nature if there are excellent communications.
I think that I become it in the store lively if the environment with suitable communications among staff is produced at no guest's time.
Staff, guest, and guest's communications become the secondary one as a stage if it thinks business of the store starts from no guest's state.
I think that being able to maintain the excellent communications between staff to begin with is a first prerequisite that brings vigor and cheerness in the store because I think that the communications between staff are primary.

Of course, it is natural to deteriorate guest's impression, and to lower atmosphere in the inside of a store when communications become mere chats.
Moreover, the organization is a disqualification when becoming a collusion.
Therefore, there are what should be done and what should be done in the store that started business a lot though the content of communications becomes a problem.
It thought, and when I became guest's standpoint, such a conversation did not become a nature excluding the negative one when it was unquestionable for taking communications so.



Whenever I was doing the manager, it was done to turn round each store before hours, and to exchange the staff including the manager with the word.
It was borne in mind to make it smile and separate at the end though there was what to make the opinion fight a lot, too.
The reason for everyone is that above all of the fear of becoming of the staff the bad mood, and the fall of "Ki" in the inside of a store the one that doesn't want to enter in the shop where it staffs by looking to the bad mood.

Vigor in the inside of a store has changed remarkably when communications with the staff are borne in mind, and it comes to hear their opinion, dissatisfaction, and demand.
It influences atmosphere in the inside of a store it when it is a voice putting out up to now, and serving is held among dissatisfaction still though they who were doing firmly or it has changed into the space where having felt darkness somehow and emptiness feels vigor somehow even if the voice flits though it doesn't know.

Because the one "Ki" is able not to be quantified, it is possible to express it only by the sense though the word "Somehow" was consecutive.
The area of this "Somehow" is important, and however, it is thought that it is a point that it is big whether to obtain the evaluation of goodness, and has practiced "Somehow" to the service trade.
As for the cooking technology and service, there is something made a fixed form, and the offer at a constant level is possible if it is skilled in it.
However, when I occupy constant weight to the customer's evaluation by the area that cannot not be made to the fixed form and quantified, it thinks, it practices, and I have shown good results.

When vigor came to be filled in the store, it was felt that atmosphere improved somehow, and guest's settling down improved.
The ratio of high female guests rose originally, too and the female guest occupied half the number of the seat to the yakitori shop occasionally.
How though it seems that there is easily no yakitori shop where the ratio of the female guests is high like this?
If now comes whether the woman is more sensitive to "Ki", it is likely to think.


Vigor, and be to assume standing in guest's standpoint however and for me to value when another one and atmosphere are attempted to stand in each place in the inside of a store that much if it becomes high-spirited though atmosphere improves naturally.

The inside, the outside of the entrance, and, in a word, the space in the inside and outside of the door was valued.
The inside because the first impression of the shop is decided it is controlled whether the one shot customer enters besides the entrance.
Attaching importance when standing besides the entrance is whether atmosphere is good.
It was assumed that I stood in guest's standpoint, and checked whether there was something that touched "Somehow" nature whether it was easy feels like to direct one's steps.

For instance,

Whether the putting position of the easel becomes obstructive somehow because any store used the easel for POP exhibition or not?

Whether disgust such as the garbage boxes is invited, and the one that becomes a psychology barrier comes within the sweep or not?

Whether it refreshingly makes it to doing the entrance Utsm overall or not?

It saw taking care.

When entering from the entrance in one step, Utsm was roughly done, and it was seen whether there was something that touched the nature.
It is at the moment that the guest stands at the entrance.
Because information that enters the moment exerts a big influence on the judgment of likes and dislikes, cannot be disregarded easily the kick.
The position had been moved though it was thought that something was insufficient, put the thing occasionally, and it existed.
Only it is it, and I think atmosphere to be a considerably changeable.
When the guest such as rest rooms and the passages often used it, it often saw standing at actually various positions.
When it did not go well easily, "Ki" was seen.



It often went to the store under business as a guest by using no relations to store business because I was manager's standpoint.
It came almost to a store alone (Though there was there was not an other party either), the inside of a store was observed, "Ki" was measured, and customer's appearance was looked at.
Because all were bellies, I think that 50,000 yen or more contributed to sales month.
The staff in the shop fully : taking care with though most beers of eyes were services.
In a certain store, it noticed though it was felt that the part that turned one's gaze from the seat well was dark, and the spotlight also was set up the next day.

Man of the management employment especially thinks that he should practice it because he can see the shop from an aspect different again from staff's aspect when actually eating and drinking in the store of business and standing in guest's aspect.
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